24/7 Professional Call Handling & Safety Monitoring
We take your phone calls 24/7, so you never miss an opportunity again.
- Try our service free for 10 days, no strings attached
- Experience the benefits firsthand, risk-free
Why Choose TAS?
With TAS, you gain a reliable communications and safety partner.
Real People, Professional Service
Our trained operators provide a warm, professional experience for every caller, representing your business as if it were our own.
24/7 Reliable Coverage
We ensure your calls are answered anytime, day or night. No missed opportunities, no frustrated customers – just consistent, dependable service.
Industry-Specific Expertise
From councils and utilities to trades, medical, and accommodation providers, we understand the unique requirements of your industry and tailor our service
accordingly.
Advanced Technology & Monitoring
We utilize modern systems including CRM integration, lone worker monitoring, and real-time GPS tracking, keeping your operations connected and secure.
Custom Call Handling
Every business is different. We create customized call handling procedures to ensure your calls are managed exactly the way you want.
Scalable & Cost-Effective
Whether you're a small business or a large organization, our services scale with you – saving you time, staffing costs, and operational stress.
Designed For Businesses Of All Sizes
TAS Answering Services delivers reliable 24/7 call answering, dispatch, and monitoring solutions for businesses and organization's across New Zealand.
Industries We Support
TAS proudly supports organization's across a wide range of industries throughout New Zealand.
Trades & Services
Plumbers, Electricians, HVAC
Healthcare
Clinics, Dental, Allied Health
E-Commerce & Retail
Online Stores, Product Support
Councils & Power Distributers
Consultants, Tech Support
Finance & Insurance
Accounting, Brokers, Advisors
Property
Real Estate, Management
Legal Services
Law Firms, Solicitors, Notary
Hospitality & Tourism
Bookings, Enquiries, Support
About Us
Our experienced operators answer calls in your company name, take accurate messages, and follow your customized instructions to ensure your customers always receive professional service.
We Provide Various Business Solutions
Choose a service, combine packages, or request a tailored workflow.
Phone Answering Service
Never miss an important call. Our team answers on your behalf, captures key details using a customized script, delivers messages instantly so you can stay focused on your business.
Live Receptionist
Present a professional image with a live receptionist who represents your brand. We handle calls, manage bookings, and provide a seamless experience for your customers.
Lone Worker Monitoring
Keep your team safe wherever they are. Workers can check in via GPS-enabled devices or mobile apps, while our operators monitor their status in real time and respond if assistance is needed.
Emergency & Alarm Monitoring
Be prepared for the unexpected. We monitor a wide range of alarms and safety alerts, ensuring rapid assessment and immediate action when it matters most.
Dispatch & Incident Management
When every second counts, our operators coordinate fast, effective responses. We manage incidents and dispatch the right support to keep situations under control.
Advanced Technology
Powered by modern monitoring and communication systems. TAS delivers reliable, real-time services you can depend on, day and night.
How It Works
Receive calls in 3 easy steps
Get Set Up
We work with you to create a customized call handling plan tailored to your business, including scripts, escalation processes, and key contacts.
We answer Your Calls
Your calls are seamlessly diverted to our professional team, who answer in your business name 24/7.
We Capture & Action Information
Every call is logged accurately, with messages, bookings, or urgent jobs actioned exactly as per your instructions.
Let’s See What Our Customers Say
Trusted by 1200+ Kiwi Businesses
Start your 10-day call answering free trial
- 24/7 Live Answering Service
- No lock-in contracts
- Tailored script for your business needs
- Handled by NZ-based agents
Email: operations@tas.net.nz