Phone Answering
Every call answered in your business name by a trained New Zealand operator, with accurate messages delivered instantly.
New Zealand-based · Available 24/7
Every call answered.
Every person protected.
Professional call handling, dispatch and safety monitoring that keeps your business connected around the clock.
No lock-in contract · No strings attached · Tailored to your business
20+years of expertise
24/7live coverage
NZbased operators
Real-timereporting & alerts
Your communications partner
More than an answering service.
TAS Answering Services provides dependable 24/7 call answering, dispatch and safety monitoring for organisations across New Zealand.
Our experienced operators answer in your company name, collect accurate information and follow your instructions with care—giving every caller a confident, professional experience.
Why businesses choose TAS →What we do
One team. Complete coverage.
Choose a single service, combine solutions, or let us design a workflow around your operation.
Live Receptionist
A polished front desk without the overhead. We manage enquiries, bookings and caller transfers exactly your way.
Lone Worker Monitoring
Scheduled welfare checks, GPS-enabled monitoring and rapid escalation help keep your people safe wherever they work.
Emergency & Alarm Monitoring
24/7 assessment of alarms and urgent events, following your escalation plan when every second matters.
Dispatch & Incident Management
We capture the right information, coordinate contractors or on-call teams, and record the outcome from start to finish.
Reporting & Technology
Modern systems, CRM integration and real-time reporting keep your team informed and your service accountable.
Simple, flexible packages
Reliable coverage from an affordable monthly rate.
Choose the service you need or talk to us about a tailored combination for your business and team.
Monthly call packages
From $99 + GST per monthProfessional New Zealand-based operators answer in your business name, follow your customised script and deliver messages promptly.
Request a call packageLone-worker monitoring
From $12.50 + GST per weekScheduled welfare checks and clear escalation procedures help protect staff working alone, after hours or in the field.
Discuss monitoringIndustry experience
We understand the calls that matter to you.
From urgent faults and patient bookings to after-hours guest support, our team follows the procedure your industry demands.
01Trades & field services
02Healthcare & clinics
03Councils & utilities
04Hospitality & tourism
05Property management
06Legal & professional
07Retail & e-commerce
08Finance & insurance
Simple to get started
Live in three easy steps.
We take care of the setup so your customers experience a seamless handover.
Build your call plan
We learn your business and create tailored scripts, escalation rules and key contacts.
Divert your calls
Your calls route seamlessly to our team, who answer professionally in your business name.
We capture & action
Messages, bookings and urgent jobs are logged and actioned exactly as instructed.
The TAS difference
Professional service.
Practical peace of mind.
“Your caller may never know we’re not sitting in your office—and that is exactly the point.”
Real people
Warm, professional operators who represent your business as if it were our own.
Always available
Reliable coverage day and night, including weekends and public holidays.
Built around you
Custom scripts, workflows, booking rules and escalation paths for your operation.
Scales with demand
Flexible support for a sole trader, a growing team or a nationwide organisation.
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Highly recommend this company.
Trusted by Kiwi businesses nationwide
Try TAS risk-free
See what never missing a call feels like.
Start your 10-day free trial and experience professional, New Zealand-based call handling with no obligation.
Start the conversation
Call us03 688 8627Email usoperations@tas.net.nzRequest my free trial128 Hilton Highway, Washdyke, Timaru 7910